How can I pay?
You can pay with any credit / debit card or PayPal. Your SSL information is encrypted for 100% security. You can also opt for payment on delivery to the courier!
Is my card information safe?
Your card information is encrypted during transmission and we assure you that the information you provide is only used for the requested transaction and is not stored.
What is the return/refund policy?
Please see our returns and returns policy via this link .
What should I do if my product is defective?
If you receive a defective item, please email us at firstname.lastname@example.org. Thus, the situation will be resolved in the shortest possible time!
How long until I receive the order?
About 2-3 working days!
Generally, order information becomes available approximately 24 hours after the order is placed. You will receive a message from us as soon as the parcel is picked up by the courier!
Can I still make changes to the order after placing it?
Order changes, cancellations, shipping address updates must be made within 24 hours of placing them. You can send us an e-mail at email@example.com for any kind of requests.
Do you have any more questions?
Please send us an e-mail at firstname.lastname@example.org and we will answer you as soon as possible!